This web site, hereinafter called “the site”, is owned and operated by GP2U Telehealth Pty Ltd, hereinafter called “PSYCH2U”. PSYCH2U maintains the site as a service to its visitors, subject to the following terms and conditions concerning the use of the site. When you use the site, you accept the Terms of Service, hereinafter called “the terms”. If you do not agree to the terms you may not use the site. PSYCH2U reserves the right to modify content on the site, and the terms, periodically without prior notice.

Use of the site

PSYCH2U requires that its agreements be made with persons who are qualified to contract. As a patient you must be over the age of eighteen (18) years. In the case of a patient being under the age of eighteen (18) years, a parent or guardian must accept this agreement and must be present at all consultations.

Services Provided

PSYCH2U makes no warranties, whether expressed or implied, as to the content of any medical consultation conducted through our service. You and your doctor are solely responsible for all information and/or communication sent during a consultation or other communication. Your doctor will keep a record of their consultation with you.

PSYCH2U does not guarantee that a video consultation is the appropriate course of treatment for your particular health care problem. You agree to contact your own doctor immediately should your condition change or your symptoms worsen. If you require urgent care, you should contact your local emergency services immediately.

The services are offered on an “as is” basis and used by the patient solely at his or her own risk. PSYCH2U may, among other things withdraw, suspend or discontinue any functionality or feature of its services.

Registration

When you register to obtain a product or service on the site, you accept the terms. Your use of any such product or service offered on the site is governed by these terms. Except as provided in the terms, PSYCH2U does not warrant that any product descriptions or content contained within the site is accurate, current, reliable, complete, or error-free.

As part of your registration you are required to provide us with certain personally identifiable information. It is your responsibility to update this information so our records are current, complete and accurate.

PSYCH2U reserves the right to cancel your registration without notice and at it’s sole discretion.

Network & Data Security

PSYCH2U’s stores data online behind a Defence Signals Directorate (DSD) certified gateway and uses Secure Sockets Layer (SSL) to provide users secure and private access. As part of the terms you agree to your information being stored in this location and accessed in this way. To facilitate your effective treatment we will supply your treating doctor with the information we have on record about you.

Recording Policy

Recording consultations by any means is strictly prohibited, unless expressly agreed to by all parties to that consultation. Unauthorised recording of consultations will be considered grounds for immediate cancellation of registration.

Privacy Policy

Because we respect your right to privacy, we have developed a Privacy Policy to inform you about our privacy practices. You can view our Privacy Policy here.

Booking Fee Refund Policy

PSYCH2U charges patients a booking fee for its services. This fee is charged at the time a booking is made and will be refunded if the doctor cancels the appointment, or if there is a technological failure that prevents an an effective consultation between patient and doctor. Technological failure is assessed and logged by the doctor. The booking fee is generally not refundable if you, as a patient, cancel an appointment or fail to attend.

Intellectual Property Information

The site and the content within the site are the property of PSYCH2U or its suppliers and are protected by laws relating to intellectual property, including copyright laws, and international treaty provisions. The compilation, organization and display of the content as well as all software and inventions used on and in connection with the site are the exclusive property PSYCH2U. PSYCH2U reserves all rights in the site and its content not specifically granted in any agreements with PSYCH2U or in the terms.

Release and Indemnity

In consideration of PSYCH2U (which expression shall be taken to include PSYCH2U’s servants, agents, officers and directors, successors or assigns) agreeing to permit me to use the site and ancillary services:

I release PSYCH2U from all claims which the I have, now or later against PSYCH2U whether for: personal injury (including death and disability) or otherwise, and whether occasioned by:

• negligence,
• breach of contract,
• breach of statutory duty or
• otherwise,

suffered as a result of or in connection with my using the site and ancillary services

I indemnify and will at all times in the future indemnify PSYCH2U against all proceedings, actions, claims or demands made by any person for: personal injury (including death and disability) or otherwise, and whether occasioned by:

• negligence,
• breach of contract,
• breach of statutory duty or
• otherwise,

suffered as a result of or in connection with my using the site and ancillary services

Disclaimer

EXCEPT AS EXPRESSLY STATED IN AN AGREEMENT BETWEEN YOU AND PSYCH2U TELEHEALTH, ALL CONTENT, SERVICES, PRODUCTS AND SOFTWARE PROVIDED ON THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. PSYCH2U TELEHEALTH AND ITS SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. YOU ARE SOLELY RESPONSIBLE FOR THE APPROPRIATENESS OF THE SITE, ITS CONTENT, AND THE PRODUCTS AND SERVICES OFFERED BY PSYCH2U TELEHEALTH ON THE SITE FOR YOUR INTENDED APPLICATION AND USE. PSYCH2U TELEHEALTH DOES NOT WARRANT THAT THE SITE, ITS CONTENT, OR THE PRODUCTS AND SERVICES IT OFFERS ON THE SITE MEET YOUR REQUIREMENTS. SUBJECT TO THE TERMS OF ANY AGREEMENT BETWEEN YOU AND PSYCH2U TELEHEALTH, ITS SUPPLIERS AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, EVEN IF PSYCH2U TELEHEALTH, ITS SUPPLIERS OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Entire Agreement

This Terms of Use, together with any PSYCH2U rules, privacy or policies referred to herein, represents the complete agreement between you and PSYCH2U concerning the subject matter hereof, and it replaces all prior oral or written communications concerning such subject matter. PSYCH2U may modify this Terms of Use as set forth above.