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1300 472 866

Psychiatry Telehealth Services

Our virtual consultations allow you to connect with expert psychiatrists via secure video or telephone from the comfort of your home. Whether you’re unable to visit a psychiatrist in person or prefer the flexibility of telehealth, PSYCH2U is here to support your mental health journey. Appointments are available within 2-6 weeks of processing. 

Email

Fax

Fax a referral or Mental Health Care Plan to
1800 472 382

Next step

A Psych2U representative will coordinate with your patient to schedule an appointment at their convenience.

Consultmed

Effortless Data Pre-population

Streamlines patient data input for efficiency.

Real-Time Referral Tracking

Instantly monitor and manage patient referrals.

Diagnostic Report Attachment Simplified

Easily attach and manage diagnostic reports.

Secure Messaging Delivery

Via your PMS

If your Practice Management System is integrated with the following, it will automatically refer to us when selected to refer to Pysch2u.

  • Medical Objects
  • ReferralNet
  • Argus

Other options

Fax

Fax a referral or Mental Health Care Plan to
1800 472 382

Psych2U representative will coordinate with your patient to schedule an appointment at their convenience.

Booking process

1. Referral

Your GP or Specialist sends us your referral via email or fax.

2. Booking

Within 7–10 business days, we process your referral and send you an SMS with a booking link to select a convenient appointment time.

3. Payment

A deposit is required at booking, with the balance due 7 days before your appointment. Payment links are sent via SMS.

4. Confirmation

After booking, you’ll receive a confirmation email with appointment details and a video link for your consultation.

Mental health well-being made affordable

At PSYCH2U we support several options & initiatives to reduce your
cost per session.

  • If eligible, PSYCH2U offers Medicare rebates for sessions with valid referrals. Following your completed consultation we will process your Medicare rebate. 
  • PSYCH2U also offers bulk-billed sessions to rural and remote eligible individuals with a valid Medicare card in Australia, ensuring accessible mental health support.
  • PSYCH2U supports individuals accessing Workers Compensation and DVA cardholders.

To determine your eligibility for a rebate or to inquire about meeting the criteria, please reach out to our admin team at support@psych.com.au.


Costs and Medicare Rebates

ADHD Consultation

$850 -$900
  • Medicare rebates* vary from $255.90 - $444.90
  • Duration: 45-60 mins

Non ADHD Consultation

$600 - $800
  • Medicare rebates* vary from $255.90 - $444.90
  • Duration: 45-60 mins
Note: The fee for your consultation is billed prior to your appointment and the rebate if eligible processed within 2 business days. Typical out-of-pocket expenses range from $300- 500 for initial appointments and $150-250 for ongoing reviews. Our admin team will provide you with the exact out of pocket cost at the time of booking.

We are able to offer bulk billed one off assessments (291s) to patients in rural areas (MM2- 7). We require a referral specifically requesting a 291 from your GP. Please note this does not apply to ongoing ADHD or report assessments

The full payment of your consultation must be paid 7 days prior to your appointment.

We are able to offer bulk-billed one off assessments (291s) to patients in rural areas (MM2-7). We require a referral specifically requesting a 291 from your GP. Please note this does not apply to ongoing ADHD or report assessments.

For private appointments the typical out-of-pocket expenses range from $300-$600 for initial appointments and $150-$250 for ongoing reviews. Our admin team will provide you with the exact out-of-pocket cost at the time of booking.

Psychology Services
General Psychologist
Duration: 50 mins
Cost: From $170
After Medicare Rebate: $93.35
Clinical Psychologist
Duration: 50 mins
Cost: From $220
After Medicare Rebate: $137.05
Note: Some sessions may be eligible for bulk billing. Please inquire for more information.
Psychiatry Services
ADHD Consults
Duration: 45-60 mins
Cost: $750-$900
After Medicare Rebate: $247.25 – $429.85
Non-ADHD Consultation
Duration: 45-60 mins
Cost: $600-$800
After Medicare Rebate: $247.25 – $429.85
Note: The fee for your consultation is billed prior to your appointment and the rebate if eligible processed within 2 business days. Typical out-of-pocket expenses range from $300- 500 for initial appointments and $150-250 for ongoing reviews. Our admin team will provide you with the exact out of pocket cost at the time of booking.

We are able to offer bulk billed one off assessments (291s) to patients in rural areas (MM2- 7). We require a referral specifically requesting a 291 from your GP. Please note this does not apply to ongoing ADHD or report assessments

Medicare rebates

Our team at PSYCH2U will process the rebate if eligible within 2 business days after your consultation. For more information please read our terms and conditions.

Medicare rebates listed above are as of 1st November 2024 and may be subject to change.

Comprehensive Psychiatry Services

Our Psychiatry specialist areas include, but are not limited to:

Specialties

General Adult Psychiatry
Child and adolescent psychiatry
ADHD
PTSD
Life transitions
Bipolar and other mood disorders
DVA assessments and treatment

What is a Psychiatrist?

Psychiatrists are medical doctors specialising in diagnosing and managing mental health conditions, often combining therapy with prescribed medication. 

Common reasons to see a psychiatrist include:

  • Persistent feelings of anxiety or depression
  • Managing complex mental health conditions like bipolar disorder or schizophrenia
  • Medication management and adjustments
  • Support for ADHD, PTSD, or substance use disorders

If you’re unsure whether you need a psychiatrist or psychologist, our team can guide you to the right care for your needs.

Tips for a smooth consultation

Find a quite space:

Ensure privacy and avoid interruptions.

Check your technology
Test your camera, microphone, and internet connection. Charge your device beforehand.

Prepare your environment

Use good lighting and a neutral background.

Troubleshooting

Contact us via the chat function on our website or call 1300 472 866 for support. 

Have more questions? Visit our FAQ's page

If you’re unsure about whether to see a psychologist or psychiatrist, how the referral process works, or what to expect from our services, visit our FAQs page for detailed answers to commonly asked questions.