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Refer a patient
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Refer a patient

1300 472 866

I paid for my session in full but never received my Medicare rebate. What do I do?

  • Check that Medicare has your bank account details (this can be done via MyGov. PSYCH2U cannot check this for you)
  • If Medicare does have your bank account details, then double check with PSYCH2U that we have processed your rebate.
  • If PSYCH2U tried to process the rebate and Medicare does not have your bank account details, then you will need to provide Medicare with your bank details and receipt from your appointment (PSYCH2U cannot do this for you).
  • Future Medicare rebates will be able to be processed by us once you have set up your bank details.
  • If none of the above work, you will need to consider whether you have used up your mental health treatment plan limits or if your GP has correctly assigned an MHTP.

    • PSYCH2U Hobart

    Level 2 / 38 Montpelier Retreat, Battery Point Hobart 7004
    Tel: 1300 472866   Fax: 1800 472 832   Email: admin@gp2u.com.au

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    PSYCH2U Hobart

    11 Chesterman Street
    Moonah TAS 7009
    Tel: 1300 472 866
    Fax: 1800 472 832
    Email: support@psych2u.com.au

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    Acknowledgement

    We would like to acknowledge the traditional custodians of the waters and lands on which we live and work, and pay our respects to Elders both past and present.

    Copyright © 2024 PSYCH2U by GP2U Telehealth. Site by Firesauce.