This is an urgent banner! The copy of this banner need to be changed. Read More >

1300 472 866

What happens if I need to cancel my appointment?

If you need to cancel or re schedule your appointment it’s important that you give us as much notice as possible so that we can try to avoid delays in scheduling with your chosen clinician.

If you give us more than 24 hours’ notice of cancellation, there are no consequences, and we can reschedule your appointment at no extra cost.

However, if you provide 24 hours’ notice or less, your deposit will be forfeited, and your appointment will need to be rescheduled. For further details, please refer to our terms and conditions.